Incident Management &Response Platform
Streamline incident response with real-time tracking, automated workflows, and comprehensive reporting. Essential Incidents ensures rapid detection, efficient response, and thorough resolution of all incidents.
Incident Dashboard
Live DataComplete Incident Management Platform
Essential Incidents provides end-to-end incident management capabilities, from detection to resolution, all in one integrated platform.
Real-time Incident Detection
Automated detection of incidents through system monitoring, user reports, and integration with security tools
Intelligent Alerting
Smart alerting system with severity-based notifications and escalation rules to ensure timely response
Multi-channel Incident Capture
Capture incidents from email, web forms, mobile apps, API integrations, and manual entry
Automated Response Workflows
Pre-defined and customizable workflows that automatically route incidents to appropriate responders
Team Collaboration Tools
Real-time collaboration features including chat, task assignment, and progress tracking
SLA Management
Track response and resolution times against defined service level agreements
Structured Investigation Process
Guided investigation workflows with evidence collection, witness statements, and timeline tracking
Root Cause Analysis Tools
Advanced RCA methodologies including 5 Whys, Fishbone diagrams, and failure mode analysis
Evidence Management
Centralized storage and management of incident evidence, documents, and supporting materials
Comprehensive Incident Reports
Detailed incident reports with executive summaries, technical details, and lessons learned
Performance Analytics
Track key metrics including MTTR, MTTA, incident frequency, and resolution rates
Stakeholder Communication
Automated notifications and status updates for stakeholders, executives, and regulatory bodies
Why Organizations Choose Essential Incidents
Built for incident response teams who need comprehensive coverage, rapid deployment, and proven results in incident management.
Enterprise Security
SOC 2 Type II certified with role-based access controls and audit trail maintenance
Rapid Deployment
Get up and running in 2-6 weeks with pre-built incident templates and workflows
Expert Implementation
Dedicated incident management specialists guide setup and provide ongoing support
Proven Results
75% faster incident resolution and 90% reduction in response time on average
Ready to Transform Your Incident Response?
See how Essential Incidents can streamline your incident management and reduce response time by 90%.
Measurable Results That Matter
Organizations using Essential Incidents achieve significant improvements in response time, resolution efficiency, and overall incident management effectiveness.
Automated workflows and real-time collaboration significantly reduce time to resolution
Reduced incident costs through faster resolution, prevention, and improved efficiency
Automated alerting and escalation ensure incidents are addressed within SLA requirements
Smart escalation rules ensure critical incidents reach the right responders immediately
Time from incident detection to first response
Incidents resolved within defined service levels
Return on investment within first year
Industry-Specific Incident Management
Essential Incidents is tailored for the unique incident types and regulatory requirements of your industry, providing specialized workflows and compliance features.
Financial Services
Meet regulatory requirements with automated incident tracking and comprehensive audit trails
Healthcare
Ensure patient safety and HIPAA compliance with rapid incident response and documentation
Technology
Maintain service availability and security posture with real-time incident management
Manufacturing
Ensure workplace safety and operational continuity with structured incident response
Rapid Incident Management Implementation
Get your incident management program up and running in just 6-8 weeks with our proven methodology and pre-built incident workflows.
Incident process mapping and system configuration
Configure incident types, escalation rules, and response teams
User training and incident response simulation
Full deployment with ongoing process improvement
Calculate Your Incident ROI
See potential savings with Essential Incidents
Organizations typically achieve 300-400% ROI within the first year through reduced incident costs, faster resolution times, and improved operational efficiency.
Get Essential Incidents Today
Start with Essential Incidents as a standalone solution or add it to any of our platform plans. Flexible pricing designed to grow with your organization's incident management needs.
Essential Incidents
Standalone incident management solution
- Real-time incident tracking
- Automated response workflows
- Root cause analysis tools
- Escalation management
- Comprehensive incident reporting
- Implementation in 2-6 weeks
Add to Platform
Integrate with our full GRC platform
- All Essential Incidents features
- Full enterprise risk management
- Comprehensive compliance management
- Third-party risk management
- Advanced integrations & API
- Enterprise-grade security
Not sure which option is right for you?
Start Your GRC Transformation Today
See how our platform can help your organization reduce risk, ensure compliance, and drive business growth.
_FastestImplementation_GoLiveTime.svg)
_BestSupport_Enterprise_QualityOfSupport.svg)
_EasiestToUse_Mid-Market_EaseOfUse.svg)
_HighPerformer_HighPerformer.svg)
_MostImplementable_Mid-Market_Total.svg)
_EasiestAdmin_EaseOfAdmin.svg)
_BestMeetsRequirements_Mid-Market_MeetsRequirements.svg)
_EasiestToDoBusinessWith_Mid-Market_EaseOfDoingBusinessWith.svg)
_BestSupport_QualityOfSupport.svg)
_HighPerformer_Mid-Market_HighPerformer.svg)
_UsersMostLikelyToRecommend_Mid-Market_Nps.svg)
_EasiestSetup_Mid-Market_EaseOfSetup.svg)
_HighPerformer_Enterprise_HighPerformer.svg)
_BestSupport_Mid-Market_QualityOfSupport.svg)
_FastestImplementation_Mid-Market_GoLiveTime.svg)
_EasiestAdmin_Mid-Market_EaseOfAdmin.svg)
_BestMeetsRequirements_MeetsRequirements.svg)
_EasiestToDoBusinessWith_EaseOfDoingBusinessWith.svg)